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Questions for POE camera

1.The camera does not keep IP address after a loss of power.

Please try to disable all subnet ***.

Questions for POE camera


2.The time does not keep after a power loss

If the camera is connected to the Internet, you can set up a NTP server for the camera to sync the time and date automatically. 

We suggest you use NTP; if you choose Manual, the time will be reset to the default one once you reboot camera.


3. I"m not able to use the Danale app to view from mobile.

Please enbale p2p.

Questions for POE camera